Repro*graphics Inc. dba Selby's
recognizes that respecting user privacy over the Internet is of utmost
importance. This privacy statement is designed to provide information about the
privacy and data collection practices for the site:
http://www.selbys.com. The Site is operated by
Repro*graphics inc. dba Selby's.
If you have questions or concerns regarding this statement, you should first
contact our site coordinator at jbutcher@selbys.com
or by postal mail to:
- Selby's
- 2595 Enterprise Ave
- Billings, Montana
- 59102
Identifying Information. In general, you can visit the Site without telling
us who you are or providing any information about yourself. In some areas of the
Site, we ask you to provide information that will enable us to process an order,
offer services that require registration, assist you with technical support
issues or to follow up with you. Generally, Selby's
requests identifying information when you:
- Register on any of our web sites.
- Place an order.
- Provide feedback to an online survey or tell us about an
idea or suggestion.
- Participate in a rebate program, contest, or other
promotional offer.
- Request a SPECIAL SERVICE
- Request information or files from technical support or
customer service.
In these instances, Selby's will ask for
your name, address, e-mail address, phone number and other appropriate
information needed to provide you with these services. In all instances, if you
receive a newsletter or other mailing from us, you will always be able to
"unsubscribe" to these mailings at any time.
What Selby's Will Do With Your
Information. If you choose to give us personal information for any of the
purposes above, this information is retained by Selby's and will only be used by Selby's
to support your customer relationship with us. We will not add you
to a mailing list, or newsletter without your registration for this service. We
will only contact you if further information is required from you to complete a
service.
What Others May Do With Your Information. Selby's does not share, rent, or sell any personally identifying information
provided through our Site (such as your name or email address) to any outside
organization for use in its marketing or solicitations. From time to time
Selby's may use agents or contractors who
will have access to your personal information to perform services for
Selby's (such as DATABASE MAINTENANCE), however, they are required by us to keep the information
confidential and may not use it for any purpose other than to carry out the
services for Selby's.
Selby's On-line Store.
The
Selby"s On-line Store is designed to give
you options concerning the privacy of your identifying information. If you
choose, you can set up an account. This will allow you to have a customized
order page for express ordering and to view your purchasing history. To protect
your privacy, we have designed the Sites to include certain steps to verify your
identity before granting you access or enabling you to make corrections in an
account. You will always have access to this account information and can view
it, update it or correct it at any time. To access your information, you will
need to use a password.
When purchasing products through the our web site, the order form will also
ask you to provide a daytime telephone number. However, the telephone number is
only used to quickly resolve questions relative to an order, such as to clarify
customer email addresses that are inactive, or entered incorrectly.
Third Party Links
selbys.com does not provide links to other
sites. Other Internet sites and services have separate privacy and data
collection practices. Once you leave
WWW.SELBYS.COM, Selby's cannot control, and has no
responsibility for, the privacy policies or data collection activities at
another site.
Cookies
At times, we will use a feature on your web browser to send your computer a
"cookie". We do not use cookies to retrieve any personal information from your
computer. We only use cookies to learn ways to enhance our Sites, and to give
you better, more personalized service while in our web site. You can reset your
browser to refuse all cookies or indicate when a cookie is sent. However, some
functions of the Sites will not function if you refuse cookies. These areas of
our web site will have information posted about cookies, and when a cookie will
be uploaded to your computer.
Children's Privacy Protection
Selby's is sensitive to the heightened
need to protect the privacy of children under the age of 13. The vast majority
of the material on our web site is not intended for children and is not targeted
to children under the age of 13. We do not knowingly collect data from children
and, if we learn that we have received personal data from a child, we will
remove this information from our database.
Changes to this Policy
Selby's may from time to time revise
its privacy policy. You should therefore periodically visit this page, so you
are aware of any such revisions. We will not, however, use your existing
information in a manner not previously disclosed. You will be advised and have
the opportunity to opt out of any new use of your information.
Contacting Us. If you have any questions about our privacy policy and/or the
practices of our web site, you can write to:
- Selby's
- 2595 Enterprise Ave
- Billings, Montana
- 59102
Credit Card Security
We know customers are concerned about credit card security. We use one of the
worlds largest funds transfer agencies - ICverify.
If you choose to use a Credit Card, your personal credit card information
will not be given to Selby's.
SSL Certificate ensures safe, easy and convenient Internet shopping. Once an Internet user enters a secure area – where, for example, credit card information, e-mail address or other personal data is collected – the shopping site’s SSL certificate enables the browser and Web server to build a secure, encrypted connection. The SSL “handshake” process, which establishes the secure session, takes place discreetly behind the scenes, ensuring an uninterrupted shopping experience for the consumer. A “padlock” icon in the browser’s status bar and the https:// prefix in the URL are the only visible indications of a secure session in
progress. (Premium Extended Validation Certificates also display a green address bar color when displaying a secured page.)
Up to 256-Bit Encryption
GoDaddy.com SSL certificates support both industry-standard 128-bit (used by all banking infrastructures to safeguard sensitive data) and highgrade 256-bit SSL encryption to secure online transactions. The actual
encryption strength on a secure connection using a digital certificate is determined by the level of encryption supported by the user’s browser and the server that the Web site resides on. For example, the combination of a
Firefox browser and an Apache 2.X Web server enables up to 256-bit AES encryption with GoDaddy.com certificates.
Before GoDaddy.com issues an SSL Certificate, the applicant’s company or personal information undergoes a rigorous authentication procedure that serves to pre-empt online theft and to verify the domain control and,
if applicable, the existence and identity of the requesting entity. Only through thorough validation of submitted data can the online customer rest assured that online businesses that utilize SSL certificates from
GoDaddy.com indeed are to be trusted. SSL Certificates are only issued to entities whose domain control and,
depending on certificate type, business credentials and contact information have been verified. Thus, a GoDaddy.com SSL certificate guarantees that the entity that owns the certificate is who it claims to be
and has a legal right to use the domain from which it operates.
Premium Extended Validation Certificate (GREEN BAR)
More extensive than any existing SSL vetting process:
_ Verify our organization’s identity, the validity of oour request and the overall legitimacy of our business.
_ Browsers display both the organization name and issuing certification authority.
A Premium Extended Validation Certificate verifies our organization’s identity, the validity of Selby’s request and the overall legitimacy of our business.
Refund Policy
We offer 30 day Money Back Guarantee on every product or sevice we offer. Please call customer service 800-548-7887 in advance to obtain an RMA number. (Return Merchandise Authorization) within 30 days of purchase date. All refunds will be provided as credit to the Credit Card used at the time of purchase or a credit to your existing Selby's Charge account. Your original Selby's Invoice must accompany all returns.
Shipping Policy / Delivery Policy
Orders are normally shipped U.P.S., FOB Selby's Billings,
Bozeman, Missoula or Helena (closest location), or factory, at the
discretion of Selby's, unless otherwise agreed to by Selby's. Orders
are usually processed, packaged and shipped within 24 hours of your
order. Need next-day delivery? Ask your Customer Service
Representative for details. Any order requiring an expedited
shipping service must be placed before 3:00 PM MST. All Shipping
methods are based on Monday through Friday delivery. Saturday
delivery is not an option unless requested in writing before 12:00
pm Friday not available in all areas. We do not ship to Mail
Forwarding Service Addresses and will cancel any orders with a
ship-to address of a Mail Forwarding Service.
How Can I Track My Orders ?
You can review the status of any order you have placed at your
Selby's locations simply by clicking the My Account link at the top
of every page once you have Logged In. From there, you will be able
to view your current and past orders.
